Last Published: 09/29/2015

Use the following numbers to get information on SNAP benefit questions in the States and areas of States listed. Most are toll-free numbers. Some of the numbers that aren't toll free will accept collect calls. * Indicates numbers are for in-State and out-of-State calls. All other 800 numbers are for in-State calls only. ** Indicates numbers accept collect calls.

If you are having difficulties reaching your State’s local office please contact your State’s Ombudsman’s phone number below.

StatePhone NumberOmbudsmanNotes

  Alabama     334-242-1310 *  

  Alaska         907-465-3347  

  Arizona        1-800-352-8401 *  

  Arkansas      1-800-482-8988 *501-682-8269#

  California      1-877-847-3663 (FOOD) *  

  Colorado       1-800-536-5298  

  Connecticut   1-860-424-5030  

  Delaware       1-800-372-2022 *302-255-9500#

  District of Columbia

                          202-671-4200*202-724-7491
                          1-877-685-6391#

  Florida             1-866-762-2237 *  

  Georgia           1-877-423-4746 *  

  Guam               671-735-7245  

  Hawaii           1-855-643-1643 *  

  Idaho                1-877-456-1233 *  

  Illinois               1-800-843-6154 *
                           1-800-447-6404 TTY  

  Indiana             1-877-768-5098 * #

  Iowa                 1-877-347-5678 *1-888-426-6283#

  Kansas             1-888-369-4777  

  Kentucky          1-800-372-2970  

  Louisiana          1-888-524-3578 *  

  Maine                1-800-442-6003 *  

  Maryland           1-800-332-6347 *410-767-7327 

  Massachusetts  1-800-249-2007  

  Michigan            1-855-275-6424 *517-373-8230 (see notes)#

  Minnesota         1-888-711-1151 *  

  Mississippi         1-800-948-3050  

  Missouri             1-855-373-4636  

  Montana            1-800-332-2272  

  Nebraska           1-800-383-4278 *  

  Nevada              1-800-992-0900 * or 775-684-0615* (ext. 40500)  

  New Hampshire 1-603-271-9700 or 1-800-852-3345 Ext. 9700 (in-state only)603-                                 271-6941 local 1-800-852-3345 ext. 6941#

  New Jersey         1-800-792-9773609-588-2197#

  New Mexico        1-800-843-8303 *505-827-7783#

  New York             1-800-342-3009 or 718-557-1399 (NYC only)  

  North Carolina     1-866-719-0141 *  

  North Dakota       1-800-755-2716  

  Ohio                     1-866-244-0071 *  

  Oklahoma            1-866-411-1877 or 405-521-3444 *405-525-4850#

  Oregon                 1-800-723-3638 or 503-945-5600  

  Pennsylvania        1-800-692-7462 * or  1-800-451-5886 TDD717-783-8975#

  Puerto Rico           877-991-0101 *1-787-724-7373#

  Rhode Island        401-462-5300 *401-785-3340#

  South Carolina      1-800-616-1309  

  South Dakota        1-877-999-5612 *1-866-854-5465#

  Tennessee            1-866-311-4287 *  

  Texas                     211 or 1-877-541-79051-877-787-8999#

  Utah                       1-866-526-3663 *1-800-331-4341 (all areas of Utah)#

  Vermont                 1-800-479-6151 *  

  Virgin Islands         1-340-774-2399 * #

  Virginia                   1-800-552-3431 or 804-726-7000  

  Washington            1-877-501-2233 *  

  West Virginia          1-800-642-8589 *  

  Wisconsin               1-800-362-3002 *  

  Wyoming                307-777-5846

Notes

New Mexico, Rhode Island, South Dakota

Client advocate phone number is not toll free.

Delaware

Operates a change report and customer relations center for SNAP customers. The number is 302-571-4900.

District of Columbia

Operates a IMA change center for SNAP customers with questions. The number is 202-724-5506.

Indiana

Client advocate phone number is toll free.

Iowa

Ombudsman handles complaints for all agencies.

Michigan

DHA-ICU-Customer email: DHS-ICU-Customer-Service@michigan.gov

The Michigan ombudsman organization is available for assisting w SNAP applications for only those 60 and over and adults with disabilities.

New Hampshire

Client advocate number has both a local and toll free number.

Oklahoma

Customer service and client advocate phone numbers are not toll free.

Pennsylvania

Operates a statewide call center for SNAP customers with questions. The toll-free number is 1-877-395-8930. In addition, Philadelphia operates a Change Center for SNAP customers with questions. The number is 215-560-7226.

Puerto Rico

All numbers are toll free. *Familia en Contacto (Family in Contact): Pre-screening for NAP benefits, questions about the NAP Program, complaints will be received but not handled; they will be routed to the NAP State Agency. **Same services as above, but this line is for the hearing impaired.  ***EBT line (Electronic Benefit Transfer): For all calls related to participant’s EBT card.

Texas and Utah

Customer Service numbers are toll free in-state.

Virgin Islands

Clients who are not satisfied with information from the customer service phone number contact one of the following office supervisor for assistance with issues. St. Thomas 340-774-0930; Christiansted 340-772-2323; Frederiksted 340-772-0068